Security & Privacy

At South Pacific Soul, we believe in your privacy and the security of your personal information. We are committed to using any information you give us in a responsible manner and to providing you a safe and secure online shopping experience.

We use personal information that you provide to process orders and to provide a more personalized shopping experience.

What information do we collect? How do we use it?

• When you order, we need to know your name, e-mail address, mailing address, credit card number, and expiration date. This allows us to process and fulfill your order and to notify you of your order status.
• We may also use the information we collect to occasionally notify you about important functionality changes to the website, new SouthPacificSoul.com services, and special offers.
How does SouthPacificSoul.com protect customer information?
When you place orders or access your account information, we offer the use of a secure server. The secure server software (SSL) encrypts all information you input before it is sent to us. Furthermore, all of the customer data we collect is protected against unauthorized access.

What about "cookies"?

"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive. Our cookies do not contain any personally identifying information, but they do enable us to remember you between visits. Most web browsers automatically accept cookies, but you can usually change your browser to prevent that. Even without a cookie, you can still use most of the features in our store, including placing items in your shopping cart and purchasing them.

Will South Pacific Soul disclose the information it collects to outside parties?
SouthPacificSoul.com does not sell, trade, or rent your personal information to others.

SECURITY

Why is southpacificsoul.com so safe?

• Safe Technology: Our secure server software (SSL) is the industry standard and among the best software available today for secure commerce transactions. It encrypts all of your information, including your name, address and credit card information, so that it cannot be read as it travels over the Internet.
• Safety in Numbers: When you shop at South Pacific Soul, you'll be one of thousands of customers who have safely shopped with us without credit card fraud.

OUR GUARANTEE

The SouthPacificSoul.com Safe Shopping Guarantee protects you while you shop at South Pacific Soul, so that you never have to worry about credit card safety.
We guarantee that every transaction you make at South Pacific Soul will be 100% safe. This means you pay nothing if unauthorized charges are made to your card as a result of shopping at SouthPacificSoul.com See guarantee details below.

Guarantee Details:

Under the Fair Credit Billing Act, your bank cannot hold you liable for more than $50.00 of fraudulent charges. If your bank does hold you liable for any of this $50.00, SouthPacificSoul.com will cover the entire liability for you, up to the full $50.00. Southpacficsoul.com will cover this liability only if the unauthorized use of your credit card resulted through no fault of your own from purchases made at SouthPacificSoul.com while using the secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.